Welcome to Ledger.com/Start
Ledger.com/start is the official onboarding portal for all new Ledger hardware wallet users. Whether you’ve just unboxed your Ledger Nano S Plus, Nano X, or another Ledger device, this page is your secure and reliable starting point. From setting up your wallet to installing Ledger Live and securing your recovery phrase, Ledger.com/start ensures you follow verified steps.
In this guide, we’ll walk you through everything you need to know about Ledger.com/start and how to properly initialize your Ledger wallet in a secure and efficient way.
What You Need Before You Start
- A brand-new Ledger device (Nano S Plus, Nano X, or Stax)
- A computer (Windows, macOS, or Linux)
- USB cable (or Bluetooth for Nano X)
- Stable internet connection
- Pen and paper (for backup phrase)
Never purchase a Ledger device from unauthorized sellers or use one that has already been set up. Always buy directly from Ledger.com to avoid counterfeits or tampered products.
Step-by-Step Ledger Wallet Setup
To get started with your Ledger device, follow these verified steps:
- Visit Ledger.com/start using a secure browser.
- Select your device model and follow the guided instructions.
- Download and install Ledger Live, the official app to manage your crypto.
- Plug in your Ledger device and power it on.
- Choose “Set up as new device” if this is your first time.
- Create a secure PIN code (usually 4–8 digits).
- Write down the 24-word recovery phrase in the exact order shown on the device.
- Verify the recovery phrase using the device prompts.
- Open Ledger Live and pair your device to complete the setup.
These steps are crucial for the security of your crypto. Never take photos of your recovery phrase or store it digitally.
Installing Ledger Live
Ledger Live is the official app used to interact with your Ledger wallet. It supports:
- Portfolio tracking
- Secure crypto transactions
- Buying/selling and swapping assets
- Adding new crypto apps to your device
- Firmware updates and device settings
Download Ledger Live directly from ledger.com/ledger-live to avoid phishing sites. It’s available for Windows, macOS, and Linux.
Security Tips During Setup
- Only set up your device using Ledger.com/start
- Never share your recovery phrase with anyone
- Don’t enter your phrase into any website or app, ever
- Use a strong PIN and store your device securely
- Be cautious of fake Ledger Live downloads and browser pop-ups
Ledger will never ask for your 24-word phrase. If a website or person does, it is a scam.
Which Ledger Devices Are Supported?
- Ledger Nano S Plus: Compact, affordable, and secure
- Ledger Nano X: Bluetooth support and larger memory
- Ledger Stax: Advanced touch interface (coming soon or limited release)
All current Ledger devices follow the same setup process through Ledger.com/start.
Troubleshooting Common Issues
- Device not recognized: Try a different USB port or cable
- Ledger Live not installing: Check system compatibility or permissions
- Can’t verify recovery phrase: Double-check the order and spelling
- Firmware update stuck: Restart Ledger Live and reconnect your device
Visit the official Ledger Support Center if you encounter persistent issues.
Frequently Asked Questions
Q: Is Ledger.com/start the only way to set up my device?
A: Yes. For the most secure experience, always use Ledger.com/start.
Q: What if I lose my recovery phrase?
A: Unfortunately, without the recovery phrase, your crypto cannot be restored. Ledger does not store your phrase or have access to your funds.
Q: Can I reset my Ledger if I make a mistake?
A: Yes. You can reset your Ledger device to factory settings and start the setup again.
Q: Is it safe to use Ledger on a shared computer?
A: While possible, it’s safer to use your Ledger wallet on a trusted, private computer.